Shipping conditions
Shipping Cost
How much does the shipping cost? We offer express shipping at a flat rate of 15.99orstandardshippingat6.99 per order. If your total order amount exceeds $50, the shipping is free.
Order Modification or Cancellation
Can I still modify or cancel my order? If you need to make changes to your order, please contact us before 3:00 PM PST at service@tupkeep.com .After this deadline, we can no longer make any changes.
Tracking Number
Will I receive a tracking number? An email will be sent after your order is shipped. If you don't receive one, please send an email to service@tupkeep.com . A signature is required for all orders upon delivery. Make sure your provided address is occupied during business hours.
Courier Service
Which courier do you use? tupkeep.com uses FEDEX, USPS, and DHL.
Signature Requirement
Is a signature required for delivery? A signature is required upon receipt of the goods. Please ensure that you or someone else is available to accept the package.